Changing the default email format in Outlook ensures your messages are sent as HTML, Plain Text, or Rich Text. But when it comes to your Amazon account, you might need to update your email address for security or convenience. If you’re wondering how to change email account on amazon, you’re in the right place. This guide walks you through the entire process step by step, covering desktop and mobile methods, plus troubleshooting tips.
Your Amazon account email is the key to your orders, subscriptions, and two-factor authentication. Changing it is straightforward, but you need to follow the correct steps to avoid account lockouts. Let’s dive into the details.
Why Change Your Amazon Email Account?
There are several reasons you might want to update your email on Amazon. Maybe you switched to a new email provider, or your old account got hacked. Perhaps you share an account with family and need a dedicated email for notifications.
Whatever the reason, keeping your email current is crucial for security. Amazon sends order confirmations, password reset links, and suspicious activity alerts to that address. If you don’t have access, you could miss important updates.
Another common scenario is when you sell on Amazon or use Amazon Web Services. A separate business email helps you manage professional communications separately from personal ones.
Benefits Of Updating Your Email
- Improved account security with a fresh email
- Better organization of Amazon notifications
- Access to password recovery if you forget login details
- Ability to receive time-sensitive alerts
Now that you know why, let’s get into the actual steps. The process is similar whether you use a computer, phone, or tablet.
How To Change Email Account On Amazon
Here is the complete guide for changing your email on Amazon. Follow these steps carefully to avoid any errors.
Step 1: Sign Into Your Amazon Account
Open your web browser and go to Amazon.com. Click on the “Account & Lists” dropdown at the top right corner. Enter your current email and password to sign in.
If you use two-step verification, you’ll need to enter a code sent to your phone or authenticator app. Make sure you have access to that device before proceeding.
Step 2: Navigate To Login & Security Settings
Once signed in, hover over “Account & Lists” again and click “Your Account.” On the account page, look for the “Login & security” section. It’s usually under the “Ordering and shopping preferences” area.
Click on “Login & security.” You may be asked to verify your password again for security. This is normal and helps protect your account.
Step 3: Click On The Email Field
On the Login & security page, you’ll see your current email address listed under “Account information.” Next to it, there’s an “Edit” button. Click that to start the change process.
If you don’t see an Edit button, make sure you’re using a desktop browser. The mobile site sometimes hides this option.
Step 4: Enter Your New Email Address
A new window will pop up asking for your new email. Type the email address you want to use. Double-check for typos—a wrong character can lock you out.
After entering the new email, click “Save changes.” Amazon will send a verification code to both your old and new email addresses.
Step 5: Verify The Change
Check your old email inbox for a message from Amazon. It will contain a verification link or code. Click the link or enter the code on the Amazon page.
Then check your new email inbox. You’ll receive a similar verification request. Complete both steps to confirm the change.
Once verified, your email is updated. You’ll receive a confirmation email at the new address. Log out and log back in using the new email to test it.
Changing Email On Amazon Mobile App
The process is slightly different on the Amazon app for iOS and Android. Here’s how to do it on your phone.
Open The App And Go To Your Account
Launch the Amazon app and tap the three-line menu icon (hamburger menu) at the bottom right. Tap “Your Account.” Then scroll down to “Login & security.”
If you don’t see this option, tap “Settings” first, then “Account settings.” The layout varies by app version.
Edit Your Email
Tap on your current email address. You’ll see an “Edit” option. Tap it and enter your new email. Confirm by tapping “Save.”
You’ll still need to verify via email links. The app will prompt you to check your inbox.
Complete Verification
Switch to your email app to find the verification messages. Open both links or enter the codes. Return to the Amazon app to finish.
That’s it. Your email is updated on mobile too.
What If You Can’t Access Your Old Email?
Sometimes you lose access to your old email before changing it. This can be stressful, but Amazon has a recovery process.
Use Amazon’s Account Recovery
Go to the Amazon login page and click “Forgot your password?” Enter your phone number or old email. Amazon will send a code to your phone if you have it registered.
If you don’t have phone access, click “Need more help?” You’ll be asked to provide billing information or answer security questions.
Contact Amazon Customer Service
If automated recovery fails, call Amazon support. Explain that you need to change your email but can’t access the old one. They may ask for your name, address, and recent order details to verify your identity.
Be patient—this process can take time. But Amazon is generally helpful for legitimate account owners.
Common Issues When Changing Email
Even with the right steps, you might run into problems. Here are typical issues and how to fix them.
Verification Email Not Arriving
Check your spam or junk folder. Amazon emails sometimes get filtered. Add @amazon.com to your safe senders list.
Also, make sure you typed the email correctly. A simple typo can send the verification to the wrong address.
Account Locked After Change
If you enter the wrong password too many times, Amazon may lock your account temporarily. Wait 15 minutes and try again. Use the “Forgot password” option to reset.
If locked permanently, contact support with your new email ready.
Two-Factor Authentication Issues
After changing your email, you might need to update your two-factor settings. Go to “Login & security” and check “Two-Step Verification.” Re-register your phone or authenticator app if needed.
This ensures you don’t get locked out of your account.
Tips For A Smooth Email Change
Follow these best practices to avoid headaches.
- Use a email you check regularly and have long-term access to
- Write down your new email and password in a secure place
- Update your email on other services that use Amazon login (like Twitch or Audible)
- Check your Amazon payment methods—some cards are linked to your email
- Notify Amazon sellers or buyers if you use Marketplace
Taking these steps now saves trouble later.
How To Change Email On Amazon For Business Accounts
If you have an Amazon Business account, the process is similar but with extra steps. Business accounts often have multiple users.
Sign In As Admin
Only the primary account admin can change the main email. Log in with admin credentials. Go to “Account settings” then “Login & security.”
Edit User Emails
For sub-users, go to “User management” in the business settings. Select the user and edit their email. Each user must verify their own new address.
Business accounts also allow you to set a separate notification email for invoices and orders.
Changing Email On Amazon Seller Central
Sellers need to update their email carefully to avoid disrupting listings or payments.
Access Seller Central
Log in to sellercentral.amazon.com. Go to “Settings” then “Account info.” Under “Business information,” click “Edit” next to your email.
Verify With Two-Factor
Seller accounts require two-factor authentication. You’ll need your phone or authenticator app handy. After entering the new email, verify both old and new addresses.
Amazon may also send a confirmation to your registered phone number.
Frequently Asked Questions
Can I Change My Amazon Email Without Logging In?
No, you must be logged in to change your email. If you’re locked out, use account recovery or contact support.
How Long Does It Take To Change Email On Amazon?
The process takes about 5-10 minutes if you have access to both emails. Verification emails arrive within minutes.
Will Changing My Email Affect My Amazon Prime Membership?
No, your Prime membership is tied to your account, not your email. It remains active after the change.
What Happens To My Order History When I Change Email?
Your order history, wish lists, and settings stay the same. Only the login email changes.
Can I Use The Same Email For Multiple Amazon Accounts?
No, each Amazon account requires a unique email address. You cannot reuse an email across accounts.
Final Thoughts On Changing Your Amazon Email
Knowing how to change email account on amazon is a valuable skill for any user. It keeps your account secure and your notifications organized. Whether you use a desktop, mobile app, or business portal, the steps are simple and consistent.
Always verify both old and new emails to avoid losing access. If you hit a snag, Amazon’s support team is available 24/7. Update your email today for peace of mind.
Remember to check your other Amazon-linked services after the change. Your Kindle, Alexa, and Amazon Drive accounts all use the same login. A fresh email ensures you stay connected to everything Amazon offers.