Removing and reinstalling Outlook requires a clean sweep of both the application and its associated data files. If you are wondering how to uninstall outlook and reinstall properly, you have come to the right place. This guide walks you through every step, from removing the program to setting it up fresh, so you can fix common issues like crashes, sync errors, or a bloated mailbox.
Why You Might Need To Uninstall And Reinstall Outlook
Outlook can sometimes act up. You might see error messages when sending emails. The program might freeze when you try to open it. Or maybe your calendar stops syncing with your phone. Reinstalling often clears these problems without losing your data—if you do it right.
Other reasons include upgrading to a newer version, switching to a different Microsoft 365 plan, or simply wanting a clean slate. Whatever the case, the process is straightforward once you know the steps.
How To Uninstall Outlook And Reinstall
Before you start, understand that Outlook stores your emails, contacts, and settings in a data file called a PST (for POP/IMAP accounts) or OST (for Exchange/Office 365 accounts). Uninstalling the program does not delete these files automatically. But to be safe, you should back them up first.
Step 1: Backup Your Outlook Data
Your data is the most important part. Follow these steps to create a backup:
- Open Outlook and go to File > Open & Export > Import/Export.
- Choose Export to a file and click Next.
- Select Outlook Data File (.pst) and click Next.
- Pick the folders you want to backup (usually your Inbox, Sent Items, and Calendar).
- Choose a location to save the file, like your Desktop or an external drive.
- Click Finish. Your data is now safe.
If you use an Exchange or Office 365 account, your emails are stored on the server. You can skip the backup if you trust the server, but it is still a good idea to export your contacts and calendar.
Step 2: Uninstall Outlook From Windows
Now, remove the program. The method depends on how you installed Outlook—as part of Microsoft 365 or as a standalone app.
For Microsoft 365 Users
- Press the Windows key and type Control Panel. Open it.
- Click Programs > Programs and Features.
- Find Microsoft 365 or Office in the list. Right-click it and select Uninstall.
- Follow the on-screen prompts. This removes all Office apps, including Outlook.
For Standalone Outlook Versions
- Open Control Panel > Programs and Features.
- Look for Microsoft Outlook (e.g., Microsoft Outlook 2019 or 2021).
- Right-click and choose Uninstall.
- Complete the wizard.
After uninstalling, restart your computer. This ensures no leftover processes are running.
Step 3: Remove Leftover Files And Registry Entries
Uninstalling does not always clean everything. Leftover files can cause issues when you reinstall. Here is how to remove them:
- Open File Explorer and go to
%localappdata%\Microsoft\Outlook. Delete all files in this folder. These are your cached data files (OST files). - Go to
%appdata%\Microsoft\Outlook. Delete any remaining PST or OST files here too. - Press Windows key + R, type regedit, and press Enter. Navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office. Delete the folder for your Outlook version (e.g., 16.0 for Office 2016/2019/365). Be careful with the registry—only remove Outlook-related keys.
Warning: Editing the registry can harm your system if done wrong. If you are not comfortable, skip this step. Most issues resolve without it.
Step 4: Reinstall Outlook
Now you are ready to install Outlook again. The method depends on your license.
For Microsoft 365 Subscribers
- Go to office.com and sign in with your Microsoft account.
- Click Install Office > Install. This downloads the Office installer.
- Run the installer and follow the prompts. It will install all Office apps, including Outlook.
For Standalone Versions
- Use your product key or digital license. If you bought a disc, insert it and run setup.
- If you downloaded the software, double-click the installer file.
- Follow the installation wizard. Choose the default settings unless you have specific needs.
Once installed, open Outlook. It will ask you to set up your email account. Enter your email address and password. For most accounts, Outlook will configure the settings automatically.
Step 5: Restore Your Data
After setting up your account, import your backed-up data:
- In Outlook, go to File > Open & Export > Import/Export.
- Choose Import from another program or file and click Next.
- Select Outlook Data File (.pst) and click Next.
- Browse to your backup file and choose how to handle duplicates (recommended: allow duplicates).
- Select the folder to import into, usually the root of your mailbox.
- Click Finish. Your emails, contacts, and calendar items will appear.
Common Issues After Reinstalling Outlook
Sometimes things do not go smoothly. Here are frequent problems and fixes:
Outlook Won’t Open After Reinstall
This often means a corrupted profile. Try this:
- Open Control Panel > Mail (search for it if you cannot find it).
- Click Show Profiles > Add. Create a new profile with your email account.
- Set it as the default profile and restart Outlook.
Email Sync Errors
If your emails do not sync, check your account settings:
- Go to File > Account Settings > Account Settings.
- Select your account and click Change. Verify the server settings (IMAP/POP/Exchange).
- If using Office 365, ensure your password is correct and you have an internet connection.
Missing Emails Or Folders
If you forgot to backup, your old data might still be on the server. Sign in to webmail (e.g., outlook.com or office.com) to check. If it is there, you can re-download it by setting up your account again. If not, you will need to recover from a backup file.
How To Uninstall Outlook And Reinstall On Mac
Mac users have a different process. Here is how to do it:
Uninstall Outlook For Mac
- Quit Outlook completely.
- Open Finder and go to Applications.
- Drag the Outlook app to the Trash.
- Go to ~/Library/Group Containers/ and delete the folder named UBF8T346G9.Office. This removes leftover data.
- Empty the Trash.
Reinstall Outlook For Mac
- Open the App Store or go to office.com to download the installer.
- Run the installer and follow the prompts.
- Open Outlook and set up your email account.
Preventing Future Outlook Problems
Once you have reinstalled, keep Outlook running smoothly with these tips:
- Regularly compact your PST file: Go to File > Account Settings > Account Settings > Data Files > Settings > Compact Now.
- Keep Outlook updated via File > Office Account > Update Options.
- Avoid installing too many add-ins. Disable unused ones in File > Options > Add-ins.
- Use a smaller mailbox by archiving old emails. Go to File > Tools > Clean Up Old Items.
Frequently Asked Questions
Will Uninstalling Outlook Delete My Emails?
No, uninstalling the program does not delete your data files (PST or OST). However, it is always best to backup before uninstalling to be safe.
Can I Reinstall Outlook Without Losing My Settings?
Settings like account configurations are stored in the Windows registry or profile. A clean reinstall may reset them. You will need to set up your account again, but your data remains intact if backed up.
How Long Does It Take To Uninstall And Reinstall Outlook?
The process takes about 30 to 45 minutes, including backup and restoration. Download time depends on your internet speed.
Do I Need To Uninstall All Of Office To Reinstall Outlook?
If Outlook is part of Microsoft 365, you must uninstall the entire suite. For standalone versions, you can uninstall only Outlook.
What If I Cannot Uninstall Outlook Normally?
Use the Microsoft Support and Recovery Assistant (SaRA) tool. It can force-remove Office apps. Download it from Microsoft’s website.
Final Thoughts On Reinstalling Outlook
Knowing how to uninstall outlook and reinstall saves you time and frustration. The key is to backup first, remove the program cleanly, and then set it up fresh. Most issues stem from corrupted data or leftover files, so do not skip the cleanup steps.
If you run into trouble, Microsoft’s support site has detailed guides. You can also use the built-in repair tool before uninstalling—it sometimes fixes problems without a full reinstall. But for stubborn errors, a clean uninstall and reinstall is the best solution.
Remember to test your email after reinstalling. Send a test message to yourself and check if your calendar syncs. With a fresh install, Outlook should run faster and more reliably.