Where Can I See My Scheduled Emails In Outlook

Your scheduled emails in Outlook can be reviewed in the outbox or a drafts folder. If you’ve ever set an email to send later and then wondered “where can i see my scheduled emails in outlook,” you’re not alone. This is a common question for both new and experienced users, especially when managing time-sensitive messages.

Outlook’s scheduling feature is handy for sending emails at the perfect moment, but finding those queued messages isn’t always obvious. In this guide, we’ll walk you through exactly where to look, step by step. You’ll learn how to locate, edit, or cancel your scheduled emails across different versions of Outlook, including the desktop app, web version, and mobile.

To answer the core question directly: your scheduled emails are stored in the Outbox folder until they are sent. However, depending on your Outlook version and settings, they might also appear in the Drafts folder temporarily. Let’s break down the process for each platform.

Finding Scheduled Emails In Outlook Desktop App

The desktop version of Outlook (part of Microsoft 365 or Office) is the most common. Here’s how to check your scheduled emails:

Open Outlook and look at the folder pane on the left side.
Find and click on the “Outbox” folder. It’s usually listed under your main mailbox, above “Sent Items.”
If you don’t see Outbox, expand the folder list by clicking the arrow next to your mailbox name.
Any email with a scheduled send time will appear here, marked with a small clock icon.

If the Outbox folder is empty, your scheduled email might have been sent already, or it could still be in the Drafts folder. Check Drafts next, especially if you set a delay but didn’t finalize the send.

What To Do If Outbox Is Empty

Sometimes, the Outbox folder appears empty even when you scheduled an email. This can happen if:

The email was already sent (check Sent Items).
The schedule time has passed and the email was delivered.
You closed Outlook before the send time, and the email is waiting in Drafts.

To double-check, navigate to the Drafts folder. If your scheduled email is there, it means Outlook didn’t queue it properly. You can then reschedule it by opening the draft and setting a new delay.

Locating Scheduled Emails In Outlook On The Web

Outlook on the web (OWA) works slightly differently. Here’s the process:

Log in to your Outlook account via a browser.
In the left navigation pane, click on “Drafts” or “Outbox.”
If you see “Outbox,” click it. Scheduled emails will show with a clock icon and the scheduled date/time.
If you don’t see an Outbox folder, your scheduled email is likely in Drafts. Check there.

In OWA, the Outbox folder only appears when you have emails queued for later delivery. Once the email is sent, it moves to Sent Items. If you’re using the new Outlook for Windows (which is similar to the web version), the same logic applies.

Editing Or Canceling A Scheduled Email In OWA

Once you find your scheduled email, you can edit or cancel it:

Open the email from Outbox or Drafts.
Click “Cancel Send” if you want to delete it entirely.
Or, click “Edit” to change the content, recipient, or schedule time.
After editing, click “Send” again, and it will re-queue with the new settings.

Note: You can only cancel a scheduled email if it hasn’t been sent yet. Once the scheduled time arrives, the email is delivered and moves to Sent Items.

Checking Scheduled Emails In Outlook Mobile App

The Outlook mobile app for iOS and Android also supports scheduled sending. Here’s how to find those emails:

Open the Outlook app on your phone.
Tap the menu icon (three lines) in the top-left corner.
Scroll down and tap “Drafts” or “Outbox.”
If you see an Outbox folder, tap it. Scheduled emails will be listed with a clock icon.
If no Outbox, check Drafts. Your scheduled email might be there if it wasn’t queued.

On mobile, the Outbox folder is less prominent. It only shows up when you have emails waiting to send. If you don’t see it, your scheduled email is probably in Drafts. Tap on it to view or edit the schedule.

Common Issues With Scheduled Emails On Mobile

Some users report that scheduled emails disappear from the Outbox on mobile. This can happen if:

The app was closed or force-quit before the send time.
Your internet connection was lost, and the email reverted to Drafts.
The schedule time was set incorrectly (e.g., past time).

To avoid this, always double-check that your scheduled email appears in the Outbox after setting it. If it’s in Drafts, open it and re-schedule it. Also, ensure your app is updated to the latest version.

Why Scheduled Emails End Up In Drafts Instead Of Outbox

You might notice that sometimes your scheduled email stays in Drafts rather than moving to Outbox. This is usually due to one of these reasons:

You set a schedule but didn’t click “Send” after setting the time. In Outlook, you must click the Send button for the email to queue.
The schedule time is too far in the future (Outlook may keep it in Drafts until closer to the send time).
You’re offline, and Outlook can’t process the schedule until you reconnect.
A glitch or bug caused the email to not move to Outbox.

If your email is stuck in Drafts, open it, verify the schedule time, and then click “Send” again. It should move to Outbox immediately. If it doesn’t, try restarting Outlook or checking for updates.

How To Manually Move A Scheduled Email To Outbox

If your email is stuck in Drafts and you want to force it into Outbox, follow these steps:

Open the draft email.
Click “Send” (or the equivalent button).
Check the Outbox folder. It should now appear there.
If not, close and reopen Outlook, then check again.

This manual step ensures the email is queued for delivery. If it still doesn’t move, consider deleting the draft and creating a new scheduled email from scratch.

Understanding The Outbox Folder In Outlook

The Outbox folder is a temporary holding area for emails that are queued to send. It’s not a permanent storage folder. Here’s what you need to know:

Emails in Outbox are waiting to be sent, either immediately or at a scheduled time.
Once sent, they move to Sent Items.
If you close Outlook before the send time, the email remains in Outbox and will send when you reopen Outlook (if you’re online).
If you’re offline, emails in Outbox will send once you reconnect.

The Outbox folder is hidden by default in some Outlook versions. To show it, click the “View” tab, then “Folder Pane,” and select “Normal.” This will display all folders, including Outbox.

What If You Don’t See An Outbox Folder At All?

Some Outlook configurations hide the Outbox folder when it’s empty. This is normal. To make it visible:

In the desktop app, go to “View” > “Folder Pane” > “Normal.”
In OWA, the Outbox folder appears only when you have queued emails. Check Drafts instead.
In the mobile app, tap the menu and scroll to see all folders. Outbox might be at the bottom.

If you still can’t find it, your Outlook account might be configured differently (e.g., using Exchange or IMAP). In that case, scheduled emails are always stored in Drafts until sent.

How To View Scheduled Emails In Outlook For Mac

Outlook for Mac works similarly to the Windows version. Here’s how to find your scheduled emails:

Open Outlook for Mac.
In the left sidebar, click on “Outbox.” It’s usually under “On My Computer” or your mailbox.
If you don’t see Outbox, click the “View” menu and select “Show Folder List.”
Scheduled emails will appear with a clock icon and the scheduled time.

If the Outbox is empty, check the Drafts folder. On Mac, scheduled emails sometimes stay in Drafts if the schedule was set incorrectly or if the app is not syncing properly.

Common Mac-Specific Issues

Mac users occasionally report that scheduled emails vanish after setting them. This can be due to:

Outlook for Mac not supporting scheduled send in older versions (update to the latest).
iCloud or Exchange sync conflicts.
Accidentally closing the email before sending.

To fix this, ensure you’re using the latest version of Outlook for Mac. Also, try restarting the app and checking both Outbox and Drafts folders.

Using The Delay Delivery Feature In Outlook

Outlook’s “Delay Delivery” feature is different from the standard scheduled send. It’s often used for setting a rule to delay all outgoing emails. Here’s how to find emails delayed this way:

Go to the “Outbox” folder as usual.
Delayed emails will appear there with a specific send time.
If you used a rule, the email might be held in Outbox until the delay expires.

To check or edit a delay rule, go to “File” > “Manage Rules & Alerts.” Delayed emails are still visible in Outbox until sent.

Difference Between Scheduled Send And Delay Delivery

It’s easy to confuse these two features. Here’s a quick comparison:

Scheduled Send: You set a specific date and time for an individual email. It appears in Outbox with a clock icon.
Delay Delivery: A rule that delays all outgoing emails by a set number of minutes. Emails are held in Outbox until the delay expires.

Both are visible in the Outbox folder. If you’re using delay delivery, your email will show a generic “delayed” status rather than a specific scheduled time.

What To Do If Your Scheduled Email Doesn’t Send

Sometimes, scheduled emails fail to send. Here’s how to troubleshoot:

Check your internet connection. Outlook needs to be online to send.
Verify that Outlook is running. If it’s closed, the email won’t send until you reopen it.
Look in the Outbox folder. If the email is still there, it might be stuck.
Try manually sending it by opening the email and clicking “Send Now.”
If it’s in Drafts, re-schedule it and click Send again.

If none of these work, restart Outlook or your computer. Also, check if your email server is experiencing issues.

How To Reschedule A Stuck Email

If your email is stuck in Outbox and not sending, you can reschedule it:

Open the email from Outbox.
Click “Cancel Send” or delete it.
Create a new email with the same content and set a new schedule.
Click Send to queue it again.

This often resolves glitches that prevent the email from being delivered.

Frequently Asked Questions (FAQ)

Q: Where can I see my scheduled emails in Outlook if I’m using the new Outlook for Windows?
A: In the new Outlook for Windows, scheduled emails are in the “Drafts” folder. Click on Drafts in the left pane, and you’ll see any emails with a scheduled send time. They may also appear in “Outbox” if you have the folder visible.

Q: Can I see scheduled emails in Outlook if I’m using a shared mailbox?
A: Yes, but you need to access the shared mailbox’s folders. Open the shared mailbox in your Outlook, then check its Outbox or Drafts folder. Scheduled emails are stored in the mailbox where you created them.

Q: Why did my scheduled email disappear from Outlook?
A: It might have been sent (check Sent Items), or it could have been moved to Drafts due to a glitch. Also, if you closed Outlook before the send time, the email might still be in Outbox but hidden. Try reopening Outlook and checking all folders.

Q: How do I cancel a scheduled email in Outlook before it sends?
A: Open the email from Outbox or Drafts, then click “Cancel Send” or delete it. The email will be removed and won’t be delivered.

Q: Is there a way to see all scheduled emails at once in Outlook?
A: Not directly, but you can search for “scheduled” or “delay” in the search bar while in the Outbox or Drafts folder. This will filter emails with a schedule time. Alternatively, use the “Clock” icon filter if available in your version.

Final Tips For Managing Scheduled Emails

To avoid losing track of your scheduled emails, develop a habit of checking the Outbox folder after setting a schedule. If you use multiple devices, remember that scheduled emails sync across them, but the Outbox might only appear on the device where you created the email.

Also, consider setting a reminder to check your scheduled emails before the send time. This way, you can edit or cancel them if needed. Outlook doesn’t send notifications for scheduled emails, so it’s up to you to monitor them.

If you frequently use scheduled sending, pin the Outbox folder to your favorites for quick access. Right-click on Outbox and select “Add to Favorites.” This will keep it at the top of your folder list.

Finally, always test the scheduled send feature with a non-critical email first. This will help you understand how it works in your specific Outlook version, reducing the chance of missed or mis-sent emails.

By following this guide, you’ll never have to wonder “where can i see my scheduled emails in outlook” again. Check the Outbox first, then Drafts, and you’ll find them every time.