The QR code for Outlook is typically found within the account settings under the “Security” or “Two-step verification” section. If you are wondering where to find the QR code in Outlook, you are likely setting up multi-factor authentication or linking the app to another device. This guide will walk you through every possible location, from desktop to mobile, so you can locate it quickly.
Outlook uses QR codes mainly for two purposes: adding accounts to mobile apps and enabling security features like two-step verification. The exact spot varies depending on whether you use Outlook on Windows, Mac, web, or mobile. Below, we break down each method step by step.
Where To Find The Qr Code In Outlook
Before diving into specifics, it helps to understand that Microsoft has updated Outlook several times. The QR code location may shift slightly between versions, but the core logic remains the same. You will almost always find it under account security or device pairing settings.
Finding The Qr Code In Outlook On Windows Desktop
On the Windows version of Outlook, the QR code is hidden in the account settings. Follow these steps to locate it:
- Open Outlook on your Windows computer.
- Click on File in the top-left corner.
- Select Account Settings from the dropdown menu.
- Choose Account Settings again from the submenu.
- In the pop-up window, select your email account and click Change.
- Look for a button or link that says Security Info or Two-step verification.
- Click on it. You will see a QR code displayed for linking your mobile authenticator app.
If you do not see the QR code immediately, check under Advanced Settings or More Options. Sometimes Microsoft nests it deeper.
Locating The Qr Code In Outlook For Mac
The Mac version of Outlook handles QR codes a bit differently. Here is how to find it:
- Launch Outlook on your Mac.
- Go to the Tools menu at the top.
- Select Accounts.
- Choose the account you want to secure.
- Click on Security or Two-Factor Authentication.
- A QR code will appear if you have not yet set up an authenticator app.
If the QR code is missing, you may need to enable two-step verification first through your Microsoft account online. Outlook for Mac syncs with your Microsoft account settings, so the QR code might only show after you activate security features on the web.
Finding The Qr Code In Outlook On The Web (Outlook.com)
For Outlook.com or Office 365 web access, the QR code is in your Microsoft account security dashboard. Here is the process:
- Open a browser and go to Outlook.com.
- Sign in with your Microsoft account.
- Click on the gear icon (Settings) in the top-right corner.
- Select View all Outlook settings at the bottom.
- Go to General > Security and privacy.
- Click on Security info or Two-step verification.
- Under the authenticator app section, you will see a QR code to scan.
- Open the Outlook app on your iPhone or Android.
- Tap on your profile picture or initials in the top-left corner.
- Select the gear icon to open Settings.
- Tap on Add Account or Manage Accounts.
- Choose Add a shared mailbox or Add another account.
- The app may display a QR code to scan from another device.
- Open your authenticator app on your phone.
- Tap the plus icon to add a new account.
- Select Scan a QR code.
- Point your phone’s camera at the QR code displayed on your Outlook screen.
- The app will automatically add your account and start generating codes.
- Your account may already have two-step verification enabled. Check your security settings.
- You might be using an older version of Outlook. Update to the latest version.
- Your organization (work or school) may have disabled QR code generation. Contact your IT admin.
- Clear your browser cache if using Outlook on the web.
- Try using a different browser or device.
- In Outlook desktop, go to File > Account Settings > Account Settings.
- Select your account and click Change.
- Look for More Settings or Advanced.
- Under the Security tab, you may see an option to generate a QR code for shared access.
- On your current device (phone or computer), open Outlook.
- Go to Settings > Accounts > Sign in with QR code.
- A QR code will appear on the screen.
- On the new device, open Outlook and select Sign in with QR code.
- Scan the code with the new device’s camera.
- Looking in the main Outlook interface instead of settings.
- Forgetting that the QR code only appears during the setup of two-step verification.
- Assuming the mobile app shows your account’s QR code (it usually does not).
- Not having two-step verification enabled on your Microsoft account.
- Go to your Microsoft account security page (account.microsoft.com/security).
- Sign in and click on Two-step verification.
- Select Update or Change next to your authenticator app.
- Follow the prompts to generate a new QR code.
- Scan it with your authenticator app.
- Two-step verification setup.
- Adding accounts to mobile devices.
- Signing in on new devices without passwords.
- Sharing mailbox access securely.
- Increase screen brightness on the device showing the QR code.
- Clean your phone camera lens.
- Hold the phone steady and at the right distance.
- Make sure the QR code is fully visible on the screen.
- Use a different authenticator app if one fails.
- In Outlook desktop, go to File > Account Settings > Manage Profiles.
- Select your profile and click Properties.
- Under the Security tab, look for Two-factor authentication.
- If you see a QR code, scan it. If not, contact your admin.
Alternatively, you can go directly to account.microsoft.com/security and sign in. There, under Security basics, click on Two-step verification and then Set up. The QR code will appear during the setup wizard.
Finding The Qr Code In Outlook Mobile App (Ios And Android)
The mobile version of Outlook does not always show a QR code for your own account. Instead, it uses QR codes to add other accounts. However, you can find the QR code for your account by following these steps:
For your own account’s QR code (for security setup), you need to use the web version or desktop app. The mobile app is more about scanning codes than generating them.
Using The Qr Code To Set Up Two-Step Verification
Once you find the QR code, the next step is to scan it with an authenticator app like Microsoft Authenticator, Google Authenticator, or Authy. Here is how to do it:
After scanning, enter the code from the authenticator app into Outlook to confirm the setup. This completes the two-step verification process.
What If The Qr Code Does Not Appear?
Sometimes the QR code does not show up. This can happen for several reasons. Here are common fixes:
If none of these work, go directly to account.microsoft.com/security and set up two-step verification from there. The QR code will appear during that process.
Finding The Qr Code For Shared Mailboxes Or Additional Accounts
Outlook also uses QR codes to add shared mailboxes or delegate accounts. This is common in business settings. Here is where to find those codes:
In Outlook on the web, go to Settings > View all Outlook settings > Mail > Shared mailboxes. There might be a QR code option to add the mailbox to your mobile app.
Using The Qr Code To Sign In To Outlook On Another Device
Microsoft allows you to sign in to Outlook on a new device by scanning a QR code from your current device. This is faster than typing your password. Here is how to find that QR code:
This feature is available in the mobile app and sometimes in the web version. It is a convenient way to avoid typing long passwords.
Common Mistakes When Looking For The Qr Code
Many users get confused because the QR code is not always visible. Here are typical errors:
If you are still stuck, search for “security info” in the Outlook search bar. This often pulls up the correct settings page.
How To Generate A New Qr Code In Outlook
If your QR code expires or you need a new one, you can regenerate it. Here is how:
Note that generating a new QR code will invalidate the old one. You will need to update your authenticator app accordingly.
Why Outlook Uses Qr Codes For Security
QR codes make the setup process easier and more secure. Instead of typing a long secret key, you simply scan a code. This reduces errors and speeds up configuration. Microsoft uses QR codes for:
Understanding this helps you know where to look when you need a QR code.
Tips For Troubleshooting Qr Code Issues
If the QR code is not scanning or is blurry, try these tips:
If the code still does not work, you can manually enter the secret key provided below the QR code in most cases.
Where To Find The Qr Code In Outlook For Business Accounts
For work or school accounts, the QR code location may be controlled by your IT department. Here is where to look:
Some organizations use conditional access policies that may hide the QR code. In that case, you might need to use the Microsoft Authenticator app directly.
Frequently Asked Questions
Q: Where is the QR code in Outlook for two-factor authentication?
A: It is in your Microsoft account security settings, under “Two-step verification” or “Security info.” On desktop, go to File > Account Settings > Security Info.
Q: Can I find the QR code in the Outlook mobile app?
A: Not for your own account. The mobile app shows QR codes for adding other accounts or shared mailboxes, but not for security setup.
Q: Why is the QR code not showing in Outlook?
A: You may need to enable two-step verification first, or your account might already have it set up. Check your Microsoft account security page online.
Q: How do I scan the QR code from Outlook?
A: Use an authenticator app like Microsoft Authenticator. Open the app, select “Add account,” then “Scan QR code,” and point your camera at the code.
Q: Is the QR code the same for all Outlook versions?
A: No, the location varies slightly between Windows, Mac, web, and mobile. But it is always tied to your Microsoft account security settings.
Now you know exactly where to find the QR code in Outlook. Whether you are setting up two-step verification, adding an account to your phone, or signing in on a new device, the steps above will guide you. Bookmark this page for quick reference next time you need it.